Aetna Better Health of Kentucky

Kentucky Medicaid managed care organization · Available in every Kentucky county for 2026. Confirm current assignment, participating providers and any benefit-specific regional restrictions.

Confirm with Member Services

1-855-300-5528 (TTY: 711)

Ask whether you are enrolled, whether a benefit applies to your Medicaid population, what action is required, and how to redeem it.

Source status

No One Left Outside checked the official plan and contact sources on 2026-09-30. This is a source check, not a reply from the plan. Recheck after 2027-01-01.

Open official plan site

Published benefit records

Food and household needs

Food and household needsExtra from your plan

Meals after inpatient discharge with care-management referral

GA Foods medically appropriate meals and nutrition counseling through a care-management referral.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members with diabetes, congestive heart failure, kidney disease, COPD or malnutrition after an inpatient stay.
How to get it: A listed condition and care-management referral are required. Request: Call Aetna Member Services 1-855-300-5528 and ask for care management; give the discharge date and ask whether a referral can be submitted.
Limit: 4–12-week program; available up to 90 days after inpatient discharge; up to two delivery cycles per member per year.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Personal care and hygiene

Personal care and hygieneExtra from your planEvidence conflict — caution

OTC health and hygiene allowance — confirm eligibility

Aetna describes a $15 monthly OTC allowance for approved health and hygiene items.

Important: 2026 member guide says all members eligible; detailed OTC page says ages 0–18. Guide restricts one shipment; detailed FAQ describes multiple uses. Confirm the actual account rules. Eligible age, account balance and ordering frequency require reconciliation by the plan.

Who it is for: Eligibility conflicts: the 2026 guide says all members; Aetna's detailed OTC page describes ages 0–18.
How to get it: Confirm eligible ages and household rules with Member Services before ordering; sources also differ about order frequency. Request: Call Aetna 1-855-300-5528; confirmed OTC orders use 1-888-628-2770, cvs.com/benefits or participating OTC-enabled CVS stores.
Limit: Guide: one stipend and one shipment per household per month; unused balance does not roll over.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Personal care and hygieneExtra from your plan

Period Promise menstrual-product allowance

A $20 monthly allowance for the listed period products.

Important: County-to-region mapping was not established in this guide; the plan must confirm it.

Who it is for: Female members ages 15–55 in Regions 2, 3, 4 and 5; SKY female members ages 17–21.
How to get it: Confirm the member's county is in a listed region or that SKY criteria apply; catalog-only benefit. Request: Aetna Member Services 1-855-300-5528; OTC 1-888-628-2770 or participating OTC-enabled CVS / cvs.com/benefits.
Limit: $20 per eligible member per month; no rollover; one shipment per household per month.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Doctor visits and rewards

Doctor visits and rewardsReward you earnEvidence conflict — caution

Health-risk assessment reward

A $25 gift-card reward for completing an HRA.

Important: Aetna's retained 2026 guide and state comparison differ about general-member HRA reward eligibility and frequency. Ask Member Services which rules apply to your exact product; SKY is a separate population.

Who it is for: General-member eligibility is unresolved; completing an HRA alone does not establish eligibility for this reward.
How to get it: Complete the HRA; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Request: Aetna Member Services 1-855-300-5528 or the plan member portal; ask whether the HRA and claim are complete.
Limit: General-member reward frequency is unresolved; ask the plan before relying on a repeat reward.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Doctor visits and rewardsReward you earn

Reward for timely follow-up after behavioral-health hospitalization

A $20 gift-card reward for a mental-health provider follow-up within 7 days after discharge.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members 6+ after a behavioral-health inpatient stay.
How to get it: The follow-up and inpatient-stay criteria must be met; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Request: Call Aetna Member Services 1-855-300-5528 to claim; ask the discharging team to arrange timely clinical follow-up.
Limit: Within7 days; after each qualifying visit with no annual limit.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Pregnancy and children

Pregnancy and childrenExtra from your plan

Pacify perinatal and infant-feeding app

Smartphone access to perinatal and infant-feeding support with doulas, lactation consultants and registered nurses.

Important: This app does not establish an in-person doula entitlement, a phone provision or a promised response time.

Who it is for: High-risk pregnant members or new moms.
How to get it: Ask the plan how to enroll and whether your phone can use the app. Request: Call Aetna Member Services 1-855-300-5528 to request Pacify access.
Limit: The guide limits this to high-risk pregnant members or new moms; no device allowance is established.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Pregnancy and childrenReward you earn

Maternity Matters prenatal rewards

$25 for an initial prenatal visit and $10 for each subsequent qualifying visit.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Pregnant Aetna Kentucky Medicaid members.
How to get it: Complete qualifying visits; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Request: Aetna Member Services 1-855-300-5528 or member portal; ask to register and confirm which visits count.
Limit: Initial visit once per pregnancy; subsequent visits maximum10/$100 per pregnancy.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Pregnancy and childrenReward you earn

Maternity Matters postpartum reward

A $25 reward for a postpartum visit7–84 days after birth.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: New moms enrolled in the exact Aetna product.
How to get it: Complete the visit; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Request: Call Aetna Member Services 1-855-300-5528 to verify and claim.
Limit: One gift card per pregnancy; visit7–84 days.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Pregnancy and childrenReward you earnEvidence conflict — caution

Earned crib or car-seat purchase card

A gift card up to $90 to purchase a portable crib OR car seat after the qualifying visits.

Important: Aetna's retained 2026 benefit guide and member handbook state different pregnancy-week and prenatal-visit requirements. Ask Member Services which requirements apply before relying on this reward; current eligibility remains unknown.

Who it is for: Pregnant Aetna Kentucky Medicaid members; the applicable pregnancy-week and prenatal-visit requirements are unresolved.
How to get it: Ask Member Services which pregnancy-week and prenatal-visit requirements apply; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Request: Call Aetna Member Services 1-855-300-5528 before purchase; ask which visit documentation and vendor rules apply.
Limit: One per pregnancy; guide allows exceptions for multiple births.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. This earned purchase card does not establish an automatic crib or car-seat shipment or cover every item's price.

Pregnancy and childrenExtra from your plan

After-school activity purchase card

A $50 card for the listed established after-school clubs, community organizations or organized sports.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members 5–18 with a well-child visit in the last12 months; SKY excluded.
How to get it: Confirm the activity and well-child visit; valid shipping address rules apply. Request: Aetna Member Services 1-855-300-5528.
Limit: One per child per year; well-child visit record required; SKY excluded.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Dental, vision, and hearing

Dental, vision, and hearingReward you earn

SKY dental and vision exam rewards

Separate $25 dental and $25 vision exam rewards.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: SKY members completing dental/vision exams during the first2 weeks of enrollment.
How to get it: Complete exams in the time window; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Request: SKY care manager or Aetna Member Services 1-855-300-5528.
Limit: One gift card per exam type per year; first2 weeks of enrollment.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Phone and online access

Phone and online accessExtra from your plan

Vheda remote monitoring — condition and recent hospital-use criteria

A one-time remote-monitoring program with an iPhone and condition-specific monitoring equipment.

Important: Device ownership, service renewal and what happens after the program are not established.

Who it is for: Members 18+ with diabetes, COPD, CHF, asthma or hypertension AND recent emergency-department use or inpatient hospitalization.
How to get it: Care-management assessment may be required; this is a monitoring program device, not a general phone entitlement. Request: Call Aetna Member Services 1-855-300-5528; ask care management to assess the diagnosis and recent hospital/ED use.
Limit: 9–12 months once per member. Lancets and strips are not supplied with the glucometer.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Phone and online accessExtra for a specific population

SKY Connections for Life phone or Chromebook

Eligible SKY members may receive a smartphone/wireless plan or Chromebook according to age.

Important: Wireless duration, device ownership and delivery alternatives for no fixed address are not established.

Who it is for: SKY members 13–17 for phone/wireless,18–26 for Chromebook, with the stated placement restrictions.
How to get it: SKY enrollment and age/placement criteria must be confirmed by the SKY care manager. Request: Contact the SKY care manager or Aetna 1-855-300-5528; ask which placement criteria apply and how delivery can work safely.
Limit: One phone/data plan or one Chromebook per member. Excludes stable placement with family/pre-adoptive/adoptive home and subsidized permanent custody.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Care management and support

Care management and supportExtra from your plan

Blood-pressure cuff

One cuff for home blood-pressure monitoring.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members with a diabetes or high-blood-pressure diagnosis.
How to get it: Plan must confirm the diagnosis and request process. Request: Call Aetna Member Services 1-855-300-5528.
Limit: One cuff per member as a one-time offering.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Care management and supportExtra from your plan

Pyx companionship and resource support

An app offering companionship, peer support and connections to community/plan resources.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members 13+ who experience loneliness; adult, teen and guardian support described.
How to get it: Ask about access, accessibility and alternatives if no smartphone. Request: Aetna Member Services 1-855-300-5528.
Limit: Ages 13+; the guide does not establish clinical treatment or rent/food payment.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Care management and supportExtra from your plan

Opioid medication lockbox

A lockbox to secure opioid medication.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members prescribed an opioid medication who have children in their home.
How to get it: Both a prescription and children in the home are required. Request: Aetna Member Services 1-855-300-5528.
Limit: One lockbox per household.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Community support

Community supportReward you earn

GED completion education card

A $500 gift card toward the listed education costs after GED completion.

Important: The source does not state first-come selection or current remaining capacity.

Who it is for: Members 18+ who completed GED in the last6 months and attend trade school, college or university.
How to get it: Proof of passing GED and school attendance required. Request: Call Aetna Member Services 1-855-300-5528 to ask what proof and current application route apply.
Limit: Limited to20 Aetna members; current remaining capacity and selection method unknown.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Community supportExtra from your plan

Expungement certification-fee assistance

A $45 gift card to assist with expungement certification fees where allowed by statute.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members eligible for felony-record expungement under applicable Kentucky law.
How to get it: The plan does not decide whether the court will expunge a record. Request: Call Aetna Member Services 1-855-300-5528; seek qualified legal help for eligibility and filing.
Limit: Certification-fee assistance; legal eligibility and remaining costs are separate.

See steps and limits Official source

Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Accessibility: Member Services says alternate formats, audio, large print, braille, ASL, and interpreter help are available. Languages: English and Spanish materials; ask Member Services about interpretation and other-language materials.

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