Phone and online access
SKY Connections for Life phone or Chromebook
Eligible SKY members may receive a smartphone/wireless plan or Chromebook according to age.
Caution: Wireless duration, device ownership and delivery alternatives for no fixed address are not established.
Official source checked 2026-09-30
Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.
- What kind of benefit
- Extra for a specific population
- Who may qualify
- SKY members 13–17 for phone/wireless,18–26 for Chromebook, with the stated placement restrictions.
- Required action
- SKY enrollment and age/placement criteria must be confirmed by the SKY care manager. Request: Contact the SKY care manager or Aetna 1-855-300-5528; ask which placement criteria apply and how delivery can work safely.
- How to activate
- Contact the SKY care manager or Aetna 1-855-300-5528; ask which placement criteria apply and how delivery can work safely.
- How to claim or redeem
- Use only the route confirmed by the plan; no unrestricted cash payment is established.
- Frequency or limit
- One phone/data plan or one Chromebook per member. Excludes stable placement with family/pre-adoptive/adoptive home and subsidized permanent custody.
- Exclusions and boundaries
- SKY enrollment and age/placement criteria must be confirmed by the SKY care manager. Wireless duration, device ownership and delivery alternatives for no fixed address are not established.
- Plan year / effective date
- 2026 plan year; retrieved 2026-09-30
- How No One Left Outside knows
- No One Left Outside read this on the plan's own source
- Eligibility
- The source states who this is for (shown below)
Questions to ask Member Services
- Does this benefit apply to my specific enrollment, population, geography, and plan year?
- What activity, approval, or enrollment step is still required?
- What items or services are excluded?
- When does the benefit reset or expire?
- How long should activation or delivery take?
1-855-300-5528 (TTY: 711)
Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky. Checked 2026-09-30; recheck after 2027-01-01. No One Left Outside does not determine eligibility, authorize benefits, or redeem rewards.