Doctor visits and rewards
Reward for timely follow-up after behavioral-health hospitalization
A $20 gift-card reward for a mental-health provider follow-up within 7 days after discharge.
Caution: Current member eligibility and local availability require plan confirmation.
Official source checked 2026-09-30
Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.
- What kind of benefit
- Reward you earn
- Who may qualify
- Members 6+ after a behavioral-health inpatient stay.
- Required action
- The follow-up and inpatient-stay criteria must be met; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Request: Call Aetna Member Services 1-855-300-5528 to claim; ask the discharging team to arrange timely clinical follow-up.
- How to activate
- Call Aetna Member Services 1-855-300-5528 to claim; ask the discharging team to arrange timely clinical follow-up.
- How to claim or redeem
- Use only the route confirmed by the plan; no unrestricted cash payment is established.
- Frequency or limit
- Within7 days; after each qualifying visit with no annual limit.
- Exclusions and boundaries
- The follow-up and inpatient-stay criteria must be met; For 2026 earned rewards, complete activities January 1–December 31, 2026 and claim by February 26, 2027. Aetna must be primary insurance. The guide requires a valid shipping address and excludes PO Boxes; ask for an alternative before completing an activity if receiving items is a barrier. Current member eligibility and local availability require plan confirmation.
- Plan year / effective date
- 2026 plan year; retrieved 2026-09-30
- How No One Left Outside knows
- No One Left Outside read this on the plan's own source
- Eligibility
- The source states who this is for (shown below)
Questions to ask Member Services
- Does this benefit apply to my specific enrollment, population, geography, and plan year?
- What activity, approval, or enrollment step is still required?
- What items or services are excluded?
- When does the benefit reset or expire?
- How long should activation or delivery take?
1-855-300-5528 (TTY: 711)
Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky. Checked 2026-09-30; recheck after 2027-01-01. No One Left Outside does not determine eligibility, authorize benefits, or redeem rewards.