Phone and online access
Vheda remote monitoring — condition and recent hospital-use criteria
A one-time remote-monitoring program with an iPhone and condition-specific monitoring equipment.
Caution: Device ownership, service renewal and what happens after the program are not established.
Official source checked 2026-09-30
Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.
- What kind of benefit
- Extra from your plan
- Who may qualify
- Members 18+ with diabetes, COPD, CHF, asthma or hypertension AND recent emergency-department use or inpatient hospitalization.
- Required action
- Care-management assessment may be required; this is a monitoring program device, not a general phone entitlement. Request: Call Aetna Member Services 1-855-300-5528; ask care management to assess the diagnosis and recent hospital/ED use.
- How to activate
- Call Aetna Member Services 1-855-300-5528; ask care management to assess the diagnosis and recent hospital/ED use.
- How to claim or redeem
- Use only the route confirmed by the plan; no unrestricted cash payment is established.
- Frequency or limit
- 9–12 months once per member. Lancets and strips are not supplied with the glucometer.
- Exclusions and boundaries
- Care-management assessment may be required; this is a monitoring program device, not a general phone entitlement. Device ownership, service renewal and what happens after the program are not established.
- Plan year / effective date
- 2026 plan year; retrieved 2026-09-30
- How No One Left Outside knows
- No One Left Outside read this on the plan's own source
- Eligibility
- The source states who this is for (shown below)
Questions to ask Member Services
- Does this benefit apply to my specific enrollment, population, geography, and plan year?
- What activity, approval, or enrollment step is still required?
- What items or services are excluded?
- When does the benefit reset or expire?
- How long should activation or delivery take?
1-855-300-5528 (TTY: 711)
Source: 2026 Value Added Benefits Member Guide — Aetna Better Health of Kentucky. Checked 2026-09-30; recheck after 2027-01-01. No One Left Outside does not determine eligibility, authorize benefits, or redeem rewards.