Care management and support
Pyx Health companionship platform
Unlimited app access: peer support, curated social-need resources, links to the 24/7 nurse line and behavioral-health crisis line.
Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.
- What kind of benefit
- Extra from your plan
- Who may qualify
- Members 13 and older experiencing loneliness. Tracks differ for adults 18+, teens 13-17, and guardians.
- How to get it
- Call member services to be enrolled.
- Frequency or limit
- 24/7, ongoing.
- Exclusions and boundaries
- Confirm current eligibility, limits, exclusions, and availability with Member Services.
- Plan year / effective date
- 2026 plan-year record
- How NOLO knows
- NOLO read this on the plan's own source
- Eligibility
- The source states who this is for (shown below)
NOLO has not published every condition on this benefit. The source carries further limits that NOLO has not cleared for publication. Read the official source below and confirm the full rules with Member Services before you rely on this.
Questions to ask Member Services
- Does this benefit apply to my specific enrollment, population, geography, and plan year?
- What activity, approval, or enrollment step is still required?
- What items or services are excluded?
- When does the benefit reset or expire?
- How long should activation or delivery take?
1-855-300-5528 (TTY: 711)
Source: Aetna Better Health of Kentucky, 'Value-Added Benefits — No-Cost Programs and Services 2026' member guide (PDF, dated 12/08/2025). Checked 2026-08-12; recheck after 2027-01-01. NOLO does not determine eligibility, authorize benefits, or redeem rewards.