WellCare of Kentucky

Kentucky Medicaid managed care organization · Available in every Kentucky county for 2026. Confirm current assignment, participating providers and any benefit-specific regional restrictions.

Confirm with Member Services

1-877-389-9457 (TTY: 711)

Ask whether you are enrolled, whether a benefit applies to your Medicaid population, what action is required, and how to redeem it.

Source status

No One Left Outside checked the official plan and contact sources on 2026-09-30. This is a source check, not a reply from the plan. Recheck after 2027-01-01.

Open official plan site

Published benefit records

Food and household needs

Food and household needsExtra from your plan

Meals after inpatient discharge — delivery deadline

Ten home-delivered meals per authorization after qualifying discharge.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Enrollees discharged from inpatient hospital, behavioral-health, rehabilitation or skilled-nursing facility.
How to get it: Contact care management promptly; a request within 14 days alone does not establish timely delivery. Request: WellCare Member Services 1-877-389-9457 or Care Management 1-844-901-3780 (TTY711).
Limit: Delivery must BEGIN within 14 days of discharge; no annual limit stated; authorization required.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Food and household needsExtra from your plan

Six-month WeightWatchers program

A six-month membership when the stated criteria are met.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members 18+ with BMI at least 25 and physician baseline form.
How to get it: Ask the doctor about the baseline form and the plan about enrollment. Request: WellCare Member Services 1-877-389-9457 (TTY711).
Limit: Six months; age18+,BMI≥25 and physician-completed baseline form.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Personal care and hygiene

Personal care and hygieneExtra from your plan

Household health-and-wellness OTC allowance

The2026 handbook gives a monthly household allowance:$15 for 1 enrollee,$30 for 2,$45 for 3 or more.

Important: Additional-benefits webpage says $15 per member/month; handbook caps households of 3 or more at $45. Catalog says $15 without household detail. The plan must reconcile the account's actual household balance.

Who it is for: Heads of households with WellCare Kentucky Medicaid enrollees living in the same home.
How to get it: Webpage/catalog shorthand says $15; handbook explains the household cap. Ask the plan to confirm your actual household allowance. Request: OTC orders1-888-262-6298 (TTY711), Monday–Friday9 am–8 pm local; cvs.com/benefits or participating CVS.
Limit: Only co-resident WellCare Medicaid enrollees count; no rollover; approved catalog items; confirm actual balance before ordering.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Doctor visits and rewards

Doctor visits and rewardsReward you earnEvidence conflict — caution

My Health Pays earned rewards

The handbook gives a $75 Nike gift-card example for qualifying youth; other products/points depend on the specific activity.

Important: WellCare's retained 2026 handbook and state comparison give different eligible ages for the Nike gift-card reward. Ask My Health Pays which ages and activities apply before relying on that reward. Do not convert merchandise points to unrestricted cash or carry forward an older reward maximum.

Who it is for: Nike gift-card age eligibility is unresolved; ask My Health Pays which age and activity rules apply to the member.
How to get it: Ask the reward center which activities count and how to claim without internet. Request: My Health Pays 1-888-392-1185 (TTY711).
Limit: Rewards/products may differ online and by phone. Earned activities and account terms apply.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Pregnancy and children

Pregnancy and childrenReward you earn

BabySteps earned baby items

A choice of listed baby item such as stroller, portable playpen, car seat or diapers after qualifying visits.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Pregnant members with WellCare Kentucky as primary payer completing3 prenatal visits.
How to get it: Register with BabySteps; plan must be primary payer; keep qualifying visit dates. Request: My Health Pays 1-888-392-1185 (TTY711) or Member Services 1-877-389-9457.
Limit: 3 prenatal visits; one in first trimester or within 42 days of enrollment; product availability/claim rules to confirm.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Pregnancy and childrenReward you earn

BabySteps postpartum products or points

Choice of select products or750 points after the qualifying visit.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Members in BabySteps with WellCare as primary payer completing a postpartum visit7–84 days after birth.
How to get it: Ask which products and claim/redemption deadline apply. Request: My Health Pays 1-888-392-1185 (TTY711).
Limit: Visit7–84 days; points are not cash and are not equivalent to a $750 allowance.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Pregnancy and childrenExtra from your plan

Tutoring ages 8–18

Twelve one-hour tutoring sessions online or in person.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: Enrollees8–18.
How to get it: Application required; call the plan if no internet. Request: WellCare Member Services 1-877-389-9457 (TTY711).
Limit: Age8–18; session scheduling and local in-person availability to confirm.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Phone and online access

Phone and online accessExtra from your plan

Hotspot and12-month internet service — rural youth restriction

A hotspot with12 months of internet service for the stated population.

Important: Exact eligible areas, coverage signal, data limits, device ownership and renewal fees require plan confirmation.

Who it is for: Enrollees8–18 in limited rural areas.
How to get it: Ask whether the member's county/address qualifies, whether there is usable signal and what happens after 12 months. Request: WellCare Member Services 1-877-389-9457 (TTY711).
Limit: Ages 8–18; limited rural areas; data allowance, ownership and renewal not established.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Phone and online accessSeparate program with its own rules

Phone service through federal Lifeline

The current handbook directs members to Lifeline cellphone/talk/text/data support.

Important: Current vendor, device ownership, recurring charges and voice/data terms require confirmation.

Who it is for: Enrollees eligible under the separate Lifeline Assistance Program.
How to get it: Ask WellCare for the current Lifeline route; use the verified technology journey for federal application rules. Request: WellCare Member Services 1-877-389-9457 (TTY711).
Limit: Medicaid enrollment alone does not establish the specific handset, service limits or household exception.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Care management and support

Care management and supportExtra from your plan

Behavioral-health and substance-use help line

Current handbook lists the 24-hour crisis line.

Important: Current member eligibility and local availability require plan confirmation.

Who it is for: WellCare Kentucky members seeking behavioral-health/substance-use help.
How to get it: Use the line to discuss the immediate need and a receiving care route. Request: WellCare crisis line1-855-661-6973,24/7; in immediate danger call911.
Limit: Call 911 for immediate danger; clinical urgency and receiving care availability are separate.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Community support

Community supportExtra from your plan

State ID card assistance

A new or replacement state-issued ID at no cost through the plan route.

Important: Payment method, approved issuing route and acceptable identity documents require confirmation.

Who it is for: WellCare Kentucky Medicaid enrollees requesting a new/replacement state ID.
How to get it: Confirm the plan's voucher/payment process and the issuing agency's identity documents before a trip. Request: WellCare Member Services 1-877-389-9457 (TTY711).
Limit: Excludes driver's licenses and REAL ID cards.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Community supportExtra from your plan

Limited college/trade-school scholarships

Opportunity to be selected for one of 50 scholarships of $1,000 each.

Important: Selection rules, application deadline and remaining awards are not established.

Who it is for: Members 18+ accepted to college, university or trade school.
How to get it: Application and acceptance to school required; check current availability and deadline. Request: WellCare Member Services 1-877-389-9457 (TTY711) for the application.
Limit: Selection-limited; not an automatic scholarship for every member.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Community supportExtra from your plan

Community Connections navigation

A community-resource help line connecting members to utility, food and transportation resources.

Important: Each receiving provider's eligibility, availability and safe public referral intent must be checked.

Who it is for: Members needing help locating community services.
How to get it: Ask for a receiving organization and exact referral/application route. Request: Community Connections1-866-775-2192 (TTY711); Care Management 1-844-901-3780.
Limit: Navigation does not promise a grant or a ride.

See steps and limits Official source

Source: 2026 Enrollee Handbook — WellCare of Kentucky

Checked 2026-09-30; recheck after 2027-01-01. Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.

Accessibility: Ask Member Services for disability accommodations and alternate formats. Languages: Ask Member Services for language assistance.

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