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← All Kentucky Medicaid plans

UnitedHealthcare Community Plan

Kentucky Medicaid managed care organization · UNKNOWN — confirm current Kentucky enrollment geography and plan assignment with Kentucky Medicaid or Member Services.

Confirm with Member Services

1-866-293-1796

Ask whether you are enrolled, whether a benefit applies to your Medicaid population, what action is required, and how to redeem it.

Source status

Plan and contact checked 2026-08-12. Recheck after 2027-01-01.

Open official plan site

Published benefit records

Food and household needs

Food and household needsExtra from your plan

Healthy food, health and hygiene allowance

$100 annually for healthy foods, health and hygiene items.

Who it is for: UnitedHealthcare Community Plan of Kentucky members.
How to get it: Call member services at 1-866-293-1796 (TTY 711) to activate and learn the redemption channel.
Limit: Annually.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Food and household needsExtra from your plan

Instacart Fresh Funds grocery voucher

Instacart grocery voucher (Fresh Funds).

Important: Evidence confidence is medium. Confirm current eligibility, limits, exclusions, and availability with Member Services.

Who it is for: Members with a care manager referral.
How to get it: Requires a CARE MANAGER REFERRAL. Program page: instacart.com/freshfunds/uhc_ky.
Limit: Per referral.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS, '2026 Kentucky Medicaid Maternal Health & Wellness Resource Guide'

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Food and household needsExtra from your plan

112 home-delivered meals for uncontrolled diabetes

112 home-delivered meals, plus nutrition counseling.

Who it is for: Members with a diagnosis of diabetes AND an A1C over 8.
How to get it: Call member services at 1-866-293-1796 (TTY 711) or ask a care manager.
Limit: Per qualifying episode.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Food and household needsExtra from your plan

14 home-delivered meals post-discharge

14 home-delivered meals.

Who it is for: Members discharged from hospital with a diagnosis of diabetes or pre-diabetes, or who have delivered a baby.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Per qualifying discharge/delivery.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan of Kentucky, plan benefits page (rev. 08/12/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Transportation

TransportationExtra from your plan

24 free one-way non-medical trips

24 free one-way trips per year for community and medical services - grocery store, job interviews, medical services and more.

Who it is for: UnitedHealthcare Community Plan of Kentucky members.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: 24 one-way trips per year.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

TransportationExtra from your plan

Non-emergency stretcher transportation (Kaizen)

Non-emergency stretcher transportation.

Who it is for: UnitedHealthcare Kentucky Medicaid members needing non-emergency stretcher transport.
How to get it: Call 1-866-293-1796 (TTY 711). Call at least 1 week in advance for best service.
Limit: As needed.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan of Kentucky, plan benefits page (rev. 08/12/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Doctor visits and rewards

Doctor visits and rewardsReward you earn

Healthy Rewards preventive gift cards

$25 gift card each, up to $150 total for preventive dental screenings, health screenings, well-care visits and immunizations.

Who it is for: Members completing preventive services: well-child visit; all recommended vaccines before age 2; annual dental visit; all recommended vaccines before age 13 including HPV.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Annually per activity.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS, '2026 Kentucky Medicaid Maternal Health & Wellness Resource Guide'

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Doctor visits and rewardsReward you earn

Member Advisory Committee participation reward

$50 gift card.

Who it is for: Members participating in the quarterly Member Advisory Committee.
How to get it: Call member services at 1-866-293-1796 (TTY 711) to join.
Limit: Quarterly.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Pregnancy and children

Pregnancy and childrenReward you earn

Maternity rewards

Up to $175 in gift cards.

Who it is for: Pregnant and postpartum members completing timely prenatal and postpartum visits and required assessments.
How to get it: Enroll in Healthy First Steps; call member services at 1-866-293-1796.
Limit: Per pregnancy.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Pregnancy and childrenExtra from your plan

Postpartum baby-gear and diaper benefit

A case of diapers and wipes, PLUS a choice of car seat, stroller or pack n' play.

Who it is for: Members who attend their postpartum appointment.
How to get it: Attend the postpartum appointment, then call member services at 1-866-293-1796.
Limit: Per pregnancy.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan of Kentucky, plan benefits page (rev. 08/12/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Pregnancy and childrenExtra from your plan

Doula services (targeted areas)

Doula services plus limited app-based support.

Important: Evidence confidence is medium. Confirm current eligibility, limits, exclusions, and availability with Member Services.

Who it is for: Expectant members in targeted areas determined by the health plan.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Per pregnancy.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Phone and online access

Phone and online accessExtra from your plan

Free mobile hotspot and internet for K-12 students

Free mobile hotspot and internet access.

Important: Evidence confidence is medium. Confirm current eligibility, limits, exclusions, and availability with Member Services.

Who it is for: K-12 student members.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Per school year (duration not stated).

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Phone and online accessExtra from your plan

Smartphone / bring-your-own-phone plan

Unlimited text and talk plus 10 GB of data on a bring-your-own-phone basis, or the option to purchase a low-cost smartphone.

Who it is for: Members qualifying under the plan's connectivity program.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Ongoing.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Care management and support

Care management and supportExtra from your plan

Gym membership including YMCA

Gym membership, including YMCA.

Who it is for: Members 18 and older with a diabetes or hypertension diagnosis.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Per plan year.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Care management and supportExtra from your plan

24 music therapy and equine therapy visits

24 free music therapy and equine therapy visits.

Who it is for: UnitedHealthcare Community Plan of Kentucky members.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Per year.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Care management and supportExtra from your plan

Acupuncture

30 acupuncture visits per year.

Who it is for: UnitedHealthcare Community Plan of Kentucky members.
How to get it: Call member services at 1-866-293-1796 (TTY 711) and find a network provider.
Limit: 30 visits per year.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan of Kentucky, plan benefits page (rev. 08/12/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Care management and supportExtra from your plan

Respiratory kit for asthma/COPD

Kit including hypoallergenic pillowcases, a peak flow meter and an air purifier.

Who it is for: Members with asthma or COPD.
How to get it: Call member services at 1-866-293-1796 (TTY 711) or ask a care manager.
Limit: Per qualifying member.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Care management and supportExtra from your plan

Calm Health mental health app

No-cost access: mental health screening, self-guided digital programs, emotional wellbeing support.

Who it is for: UnitedHealthcare Community Plan of Kentucky members.
How to get it: Download the UnitedHealthcare app, then go to Coverage & Benefits to find Calm Health.
Limit: Ongoing.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan, 'Kentucky Medicaid' state landing page (rev. 07/24/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Care management and supportExtra from your plan

Kidney Resource Solutions and Cancer Support Program

Disease management to delay progression (kidney); telephonic and digital case management (cancer).

Who it is for: Kidney: members with chronic kidney disease stages 4-5 and end-stage renal disease. Cancer: members with ANY active cancer diagnosis, high or low risk.
How to get it: Call member services at 1-866-293-1796 (TTY 711) and ask for care management.
Limit: Ongoing while eligible.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan of Kentucky, plan benefits page (rev. 08/12/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Care management and supportExtra from your plan

NurseLine

24/7/365 nurse advice line.

Who it is for: All members.
How to get it: Call 1-800-985-3856 (TTY 711).
Limit: Always available.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan of Kentucky, plan benefits page (rev. 08/12/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Community support

Community supportExtra from your plan

Boys & Girls Club, Scouts and after-school care

Yearly Boys & Girls Club membership plus uniform and journal; free Boy Scouts and Girl Scouts memberships; after-school care support.

Who it is for: Members ages 5-18.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Yearly.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: UnitedHealthcare Community Plan of Kentucky, plan benefits page (rev. 08/12/2026)

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Community supportExtra from your plan

Goodwill job skills and placement partnership

Goodwill partnership for job skills and placement, plus online training in housing, employment and money management.

Important: Evidence confidence is medium. Confirm current eligibility, limits, exclusions, and availability with Member Services.

Who it is for: UnitedHealthcare Community Plan of Kentucky members.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Ongoing.

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Community supportExtra from your plan

Criminal record expungement assistance

$175 toward criminal record expungement.

Who it is for: UnitedHealthcare Community Plan of Kentucky members eligible for expungement.
How to get it: Call member services at 1-866-293-1796 (TTY 711).
Limit: Per member (frequency not stated).

The source lists more conditions than NOLO publishes here. Read the official source below and confirm with Member Services.

See steps and limits Official source

Source: KY DMS/KHBE, 'Managed Care Organization Value Added Benefits (VAB) 2026' (side-by-side comparison; file stamped 'Final 12.1.25')

Checked 2026-08-12; recheck after 2027-01-01. Member enrollment alone does not establish eligibility, approval, current availability, or that the benefit applies to the member's specific situation.

Accessibility: Ask Member Services for disability accommodations and alternate formats. Languages: Ask Member Services for language assistance.

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