Phone and online access
Phone service through separate federal Lifeline eligibility
Humana's extras page points qualifying members to a smartphone with monthly talk, text and data through federal Lifeline.
Caution: Device ownership, current vendor coverage, data/minute limits and recurring fees require vendor/federal-program confirmation.
Official source checked 2026-09-30
Listing this benefit does not establish eligibility, approval, stock, an appointment, or local availability.
- What kind of benefit
- Separate program with its own rules
- Who may qualify
- Humana members who qualify for the Federal Lifeline program.
- Required action
- Confirm current vendor, federal application and service terms. Request: Call Humana Member Services 1-800-444-9137 (TTY711); use verified federal Lifeline guidance in the technology journey.
- How to activate
- Call Humana Member Services 1-800-444-9137 (TTY711); use verified federal Lifeline guidance in the technology journey.
- How to claim or redeem
- Use only the route confirmed by the plan; no unrestricted cash payment is established.
- Frequency or limit
- Federal eligibility and household restrictions are separate from Medicaid plan membership; plan page does not establish unlimited data.
- Exclusions and boundaries
- Confirm current vendor, federal application and service terms. Device ownership, current vendor coverage, data/minute limits and recurring fees require vendor/federal-program confirmation.
- Plan year / effective date
- 2026 plan year; retrieved 2026-09-30
- How No One Left Outside knows
- No One Left Outside read this on the plan's own source
- Eligibility
- The source states who this is for (shown below)
Questions to ask Member Services
- Does this benefit apply to my specific enrollment, population, geography, and plan year?
- What activity, approval, or enrollment step is still required?
- What items or services are excluded?
- When does the benefit reset or expire?
- How long should activation or delivery take?
1-800-444-9137
Source: Extra Programs and Services — Humana Healthy Horizons in Kentucky. Checked 2026-09-30; recheck after 2027-01-01. No One Left Outside does not determine eligibility, authorize benefits, or redeem rewards.