Kentucky · What to do when…
Moved to Kentucky with benefits from another state
Tell both state offices about your move. Ask how to start Kentucky benefits and avoid a gap or duplicate payments.
List the benefits you already get
Gather SNAP and health coverage notices from your former state. Note your move date, case numbers and the last benefit payment.
Ask the former office about the move
Use the contact on your old notice. Report your new address. Ask for written case status and any end date to share with Kentucky.
Contact Kentucky Family Support
Call 855-306-8959 or use the kynect link below. Explain that benefits remain open in another state. Ask what to apply for here.
Share the old notices with staff
Ask how to send them safely. Have staff check any overlap and dates. For SNAP, ask how an old-state payment affects this month.
Source: Division of Family SupportSource: Supplemental Nutrition Assistance Program
Make a food and care plan
Ask about urgent SNAP screening if money is low. For health coverage, use Get Local Help in kynect to find a trained helper and discuss upcoming care.
Source: Supplemental Nutrition Assistance ProgramSource: kynect benefits FAQs
If this does not work
Ask the Kentucky worker what to do if the former state has not answered. Use the existing Food Crisis guide while staff reviews the case.
Confirm before you go
Confirm the office, appointment, proof list and case status in both states. Ask about coverage dates before changing planned medical care.
The agency decides who can get help. Funds, appointments, and space may change. Keep private records with you; this page does not ask for them.
Sources and check dates
| Source | Exact excerpt | Checked |
|---|---|---|
| Kentucky CHFS: Division of Family Support | “Family Support Call Lines Phone: 855-306-8959” | 2026-10-08 |
| Kentucky CHFS: kynect benefits FAQs | “Only renewals for Medicaid can be completed in kynect benefits.” | 2026-10-08 |
| Kentucky CHFS: Supplemental Nutrition Assistance Program | “If you disagree with any action taken in your case, you are entitled to a fair hearing.” | 2026-10-08 |
| National 911 Program: Calling 911 | “An emergency is any situation that requires immediate assistance from the police, fire department or ambulance.” | 2026-10-07 |
| 988 Suicide & Crisis Lifeline: 988 Lifeline | “Call, text, or chat with a 988 Lifeline counselor for help during difficult moments anytime, day or night.” | 2026-10-07 |