Kentucky · What to do when…
Need help with a child support case
Find the child support office and choose the right task: start services, check a case or ask about review of an order.
Choose the task you need
Write down whether you need a new case, payment history or review of an existing order. Gather any case number, court order and notices you already have.
Find the official office
Open the Kentucky Attorney General child support page below. Use its local office link or Kentucky Child Support Interactive link. Ask which office handles your case.
Start or check your case
For new services, get the official application and ask how to return it. For an existing case, ask staff how to check its status and which records are missing.
Source: Kentucky Child Support Interactive: frequently asked questionsSource: Child Support
Ask about a changed income or order
If your situation changed, ask the office how to request a review and what financial proof it needs. Ask what the current order requires while review is pending.
Keep legal advice separate
Child Support Services does not represent either parent or the child. If you need advice for your own position, use Kentucky Justice Online’s county map to seek legal help.
If this does not work
Ask the local child support office for the next step and a follow-up date. If contact could put you or your child at risk, discuss safety before giving contact details.
Confirm before you go
Confirm the office, case number, papers and any fee before visiting. Ask how to share sensitive information safely. A request does not promise a new order.
The agency decides who can get help. Funds, appointments, and space may change. Keep private records with you; this page does not ask for them.
Sources and check dates
| Source | Exact excerpt | Checked |
|---|---|---|
| Legal Aid Network of Kentucky: Frequently Asked Questions | “Eligibility depends on your income and assets and the type of problem you have.” | 2026-10-08 |
| Kentucky Attorney General: Child Support | “DCSS does not represent the child or either party.” | 2026-10-08 |
| Kentucky Department of Child Support Services: Kentucky Child Support Interactive: frequently asked questions | “An application for child support services is required.” | 2026-10-08 |
| National 911 Program: Calling 911 | “An emergency is any situation that requires immediate assistance from the police, fire department or ambulance.” | 2026-10-07 |
| 988 Suicide & Crisis Lifeline: 988 Lifeline | “Call, text, or chat with a 988 Lifeline counselor for help during difficult moments anytime, day or night.” | 2026-10-07 |