Indiana guidance. Status unknown, call to confirm.
Medicaid renewal went to your old address in Indiana
Use the Benefits Portal to check notices, report your address and complete your Medicaid redetermination.
Step 1: Check the notices in your case
Open the FSSA Benefits Portal from the state page below. Review notices and correspondence. If you cannot get in, call 800-403-0864 for Benefits Portal Technical Support.
- Indiana FSSA: Create a FSSA Benefits Portal Account says: “View notices and correspondence” (checked 2026-10-12)
- Indiana FSSA: Create a FSSA Benefits Portal Account says: “please contact 800-403-0864 and choose the option for Benefits Portal Technical Support.” (checked 2026-10-12)
Step 2: Report the address change
Use the portal to report your current address. Ask DFR to check the address on your case if you need help.
- Indiana FSSA: Create a FSSA Benefits Portal Account says: “Report changes (Example: income, address, contacts, etc.)” (checked 2026-10-12)
- Indiana FSSA DFR: Contact DFR says: “Apply for or manage benefits : SNAP (food assistance), TANF (cash assistance), Medicaid (health coverage), Hoosier Healthwise, Healthy Indiana Plan” (checked 2026-10-12)
Step 3: Complete the renewal task too
The portal lists Medicaid redetermination and uploading requested documents as separate tasks. Ask DFR which renewal and proof your case needs. Check the notice or call to confirm the due date.
- Indiana FSSA: Create a FSSA Benefits Portal Account says: “Complete your Medicaid redetermination” (checked 2026-10-12)
- Indiana FSSA: Create a FSSA Benefits Portal Account says: “Upload requested documents” (checked 2026-10-12)
- Indiana FSSA DFR: Contact DFR says: “Benefits information: toll free 800-403-0864” (checked 2026-10-12)
Step 4: Ask DFR about your current case
Call 800-403-0864 if the notice is missing or your coverage may have ended. Ask about current case status and the next step.
- Indiana FSSA DFR: Contact DFR says: “Benefits information: toll free 800-403-0864” (checked 2026-10-12)
- Indiana FSSA DFR: Contact DFR says: “Apply for or manage benefits : SNAP (food assistance), TANF (cash assistance), Medicaid (health coverage), Hoosier Healthwise, Healthy Indiana Plan” (checked 2026-10-12)
Keep these ready if you have them
- Any renewal or coverage notice you have
- Your current mailing address
Status unknown, call to confirm. Call 800-403-0864 before you make plans.
- Indiana FSSA DFR: Contact DFR says: “Benefits information: toll free 800-403-0864” (checked 2026-10-12)
Not legal advice. The agency or program decides what applies to your situation.