Senior support in Indiana: printable guide

Worried an adult is being abused, neglected or exploited?

Report it to Indiana Adult Protective Services. Hotline: 800-992-6978. You can also report online or call a local APS office.

If someone is in immediate danger, call 911.

Source: Indiana state agency · Checked 2026-10-12 · https://www.in.gov/fssa/ddars/bba/adult-protective-services/

Source: Indiana state agency · Checked 2026-10-12 · https://www.in.gov/fssa/dmha/update-on-988-in-indiana/

Find the aging agency for your county

Indiana's Area Agencies on Aging offer case management, information and referrals. They also take applications for CHOICE and Medicaid waivers.

Indiana county

Choose an Indiana county, or use the aging referral number below.

For an aging referral, call 800-713-9023. Ask for the agency serving your county.

Source: Indiana state agency · Checked 2026-10-12 · https://www.in.gov/fssa/ddars/bba/area-agencies-on-aging/

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/medicaid/members/home-and-community-based-services/aged-and-disabled-waiver/

Health coverage

Medicaid for people who are aged, blind or disabled

Indiana Medicaid covers people who are aged, blind or disabled through three programs: Traditional Medicaid, Hoosier Care Connect and Indiana PathWays for Aging.

Apply online through the FSSA Benefits Portal, in person at a Division of Family Resources (DFR) office, by mail, or by phone at 800-403-0864. After a complete application, a decision can take up to 90 days.

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/medicaid/members/aged-blind-and-disabled/

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/medicaid/members/apply-for-medicaid/

Indiana PathWays for Aging (age 60 and older)

PathWays is Indiana Medicaid's program for Hoosiers age 60 and older. To learn more, call the PathWays line at 877-284-9294 (87-PATHWAY-4).

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/medicaid/members/aged-blind-and-disabled/

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/pathways/

Medicare counseling

Indiana's State Health Insurance Assistance Program (SHIP) provides impartial Medicare counseling. Call 800-452-4800 to contact a counselor.

Appointment availability: Status unknown, call to confirm.

Source: Indiana state agency · Checked 2026-10-12 · https://www.in.gov/ship/

Help at home

CHOICE

CHOICE provides home and community services. The state lists 800-986-3505 to reach a local aging agency about a CHOICE application.

Source: Indiana state agency · Checked 2026-10-12 · https://www.in.gov/fssa/ddars/bba/community-and-home-options-to-institutional-care-for-the-elderly-and-disabled/

Medicaid waivers for care at home

Since July 1, 2024, the old Aged and Disabled Waiver is two waivers: the PathWays Waiver for people 60 and older, and the Health and Wellness Waiver for people 59 and younger with a disability.

To apply for either waiver, contact your local aging agency (find it with 800-713-9023 or the county list above). You must also apply for Medicaid.

The Health and Wellness Waiver has had a waiting list since April 2024. Current waiting times for either waiver: Status unknown, call to confirm.

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/medicaid/members/home-and-community-based-services/aged-and-disabled-waiver/

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/fssa/ddars/bds/health-and-wellness-and-traumatic-brain-injury-waivers/

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/medicaid/members/home-and-community-based-services/aged-and-disabled-waiver/

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/fssa/ddars/bds/health-and-wellness-and-traumatic-brain-injury-waivers/

Intake, funding and waiting lists: Status unknown, call to confirm. A needs review does not promise funded care.

Food: SNAP

Apply for SNAP online through the FSSA Benefits Portal, at a local DFR office, or by calling 800-403-0864.

Rules differ when someone in the household is 60 or older or disabled:

The household does not have to pass the gross income test (130% of poverty).
The asset limit is $4,750.
If that person has out-of-pocket medical costs, bring proof when you apply.

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/fssa/dfr/snap-food-assistance/

Heating and cooling bills: Energy Assistance Program (EAP)

EAP can help pay heat and electric bills. The state's income limit is 60% of the state median income.

For the 2026–27 season the state lists applications open October 1, 2026 through April 30, 2027 at 5:00 p.m. Eastern.

Apply online, by mail or in person. For in-person help or a paper form, contact the Local Service Provider for your county, shown on the state's EAP page.

Funding and processing times: Status unknown, call to confirm.

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/ihcda/homeowners-and-renters/low-income-home-energy-assistance-program-liheap/

Support for caregivers

The Family Caregiver Program can serve people caring for a loved one age 60 or older. Services come through Indiana's Area Agencies on Aging, so start with the agency for your county above.

Funding is limited, and services are not always available to everyone who needs them. Openings: Status unknown, call to confirm.

If the person you care for is in PathWays, you can also call their PathWays health plan for help finding resources.

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/fssa/ddars/bba/older-americans-act-family-caregiver-support/

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/pathways/members-and-caregivers/

Legal help

Indiana Legal Services takes applications for free help with non-criminal legal problems.

Its LAVA Project helps seniors (age 60 and older) and endangered adults who are victims of a crime, including abuse and financial exploitation. LAVA has no income or asset limit.

Apply by phone at 844-243-8570, Monday to Thursday, 10 a.m. to 2 p.m. Eastern. Wait times and case acceptance: Status unknown, call to confirm.

Source: Indiana Legal Services website · Checked 2026-10-15

Other local help: Indiana 211

For referrals to other local help, dial 211 or 866-211-9966, any time. You can also text your ZIP code to 898-211 on weekdays, 8 a.m. to 5 p.m., or search IN211.org.

Source: Indiana state agency · Checked 2026-10-15 · https://www.in.gov/fssa/indiana-211/

Meals and home accessibility

Meal programs and home accessibility or repair openings: Status unknown, call to confirm.

Ask the aging agency about local referrals, costs, waiting lists and alternatives if help is unavailable.

For a referral, call 800-713-9023.

Source: Indiana state agency · Checked 2026-10-12 · https://www.in.gov/fssa/ddars/bba/area-agencies-on-aging/

Before you contact an agency

List the daily tasks that are hardest and the help already available.
Ask about the appointment, access needs, costs and papers before you go.
Keep the agency contact and next steps somewhere safe.

This guide does not ask for personal details. The printable guide URL includes the selected county.