Lifeline: a monthly discount on phone or internet service if you get Medicaid or SNAP (or have low income)
Kentucky and Indiana · Checked 2026-10-28
Get these first
Medicaid, SNAP or another listed program (or income at or below 135% of poverty); proof of that
Steps
- Have proof you get Medicaid or SNAP (a benefit letter), or proof of income.
- Apply on the Lifeline website, or ask a phone company that offers Lifeline to help you apply.
- No internet? Print or ask for a paper application and mail it to Lifeline Support Center, PO Box 1000, Horseheads, NY 14845.
- After you qualify, pick a phone or internet company that offers Lifeline and sign up.
Official details
- What you can get
- Lifeline provides qualified customers with a discount on monthly charges from their primary home phone line, even if it’s a cellphone. Official source
- Who can get it
- You can get Lifeline if you (or someone in your household) participate in one of these programs: Official source
- What to bring
- You may be asked to show proof of program participation when you apply for Lifeline (like a benefit letter or official document). Official source
- How to apply
- Apply now to confirm you qualify for the Lifeline program. Official source
- Where to apply
- After you apply, choose a phone or internet company that offers Lifeline and sign up. Official source
- Who decides
- Not confirmed yet
- How fast they decide
- Not confirmed yet
Sources
- https://www.in.gov/iurc/customer-assistance/ checked 2026-10-28
- https://www.lifelinesupport.org/how-to-qualify/ checked 2026-10-28
- https://www.lifelinesupport.org/how-to-apply/ checked 2026-10-28


