Frontline network
You used it. Was the listing right?
One field, one answer, one date. This is built to be finished in the thirty seconds after a call ends — not to be a form you set aside for later and never come back to.
Never include client information.No names, initials, dates of birth, case or record numbers, health or legal details, or anything the person told you. The resource name comes from the public NOLO listing rather than a text box. The only optional text is a short resource fact; automated screening can miss sensitive details, so check it before submitting.
Did it close, stop answering, or stop taking new people?
Tell us here. A person reviews every report before anything on NOLO changes, and a report never hides a listing by itself. No account needed, and nothing about you or the person you help is asked.
What your check counts as
Every contribution carries a tier, and the tiers do not blur into one another. A confirmation from you is strong operational evidence and still is not the organisation speaking.
- User reported
- Someone told us. Not yet checked against anything.
- Frontline use observed
- A worker used the resource and reported what happened. Strong operational evidence; it is not a source.
- Official source verified
- A reviewer checked the claim against the organisation's own published source or a government source.
- Provider confirmed
- The organisation itself confirmed the named field through an authenticated route. Never inferred from anything above.
Nothing you submit edits or publishes a resource. Every check enters the same human review queue as any other correction, and a reviewer decides what — if anything — changes.