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911
Immediate danger or medical emergency
988
Mental health, emotional distress, suicide, or substance-use crisis
Kentucky 211
Housing, food, utilities, transportation, and community services
Or text your ZIP code to 898211. Kentucky 211 answers 24/7.
Never Use Alone
Overdose-response spotting when using alone
Or 877-696-1996. If an overdose is already happening, call 911.
Domestic violence support
Confidential support for domestic violence
If someone may be monitoring your device, consider a safer device first.
Safety note: Your internet activity can be monitored and can’t be completely erased. Quick Exit takes you to a neutral site immediately, but it does not clear your browser history, downloads, or anything visible to monitoring software. If browsing here isn’t safe, use a safer device.
Emergency information
Public Beta — this directory is under active review and may be incomplete. Confirm urgent details directly; No One Left Outside does not guarantee eligibility, availability, funding, acceptance, or placement.
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For workers and for anyone preparing on their own. This page is built to print on one or two sheets. It has blank lines to write on. Nothing typed on paper reaches NOLO, and NOLO does not store anything about the person you are helping.
No One Left Outside referral packet · time-sensitive
Turn discharge instructions into a written first-day plan for care, medication, transportation, communication, and a safe place to stay.
A listing here is not a promise of help. It does not confirm eligibility, funding, capacity, an appointment, or that anyone will be accepted. Confirm every detail with the agency before travelling.
Emergency overdose safety · 24/7 toll-free
Overdose-response spotting when using alone. If you are using substances alone, a peer operator will stay on the line with you. If you stop responding, they will call emergency services to your location.
Toll-free 24/7: 800-484-3731 or 877-696-1996
If an overdose is already happening right now, call 911 immediately.
Call KY HELP line (1-833-8KY-HELP)
1-833-859-4357, published Monday to Friday 8:30 a.m. to 10 p.m., Saturday and Sunday 8:30 a.m. to 5:30 p.m. Eastern. Specialists search real-time treatment and recovery openings across Kentucky.
Who answered, and what they said
2 more phone routes remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
Seven Counties Services, the regional community mental-health provider for the Louisville area, publishes four crisis lines it states are available 24/7, 365: an adult crisis line at (502) 589-4313, a child crisis line at (502) 589-8070, an addiction recovery hotline at (502) 583-3951, and a developmental-disability crisis line at (502) 459-5292. It publishes a Crisis Prevention and Response Program for people with intellectual or developmental disabilities, intended to help someone stay in their home and community. Whether a specific service is offered, what it costs, and who is eligible are Seven Counties' to answer.
Source: Seven Counties Services — Crisis Number Directory — checked 2026-08-05
https://sevencounties.org/resources/blog/seven-counties-services-crisis-number-directory/
☐ Written discharge and follow-up plan
It keeps care contacts, instructions, and unresolved needs together after transition.
If you do not have it: Ask the treating organization how to request a readable copy and whom to contact about missing instructions.
Worth asking about — not confirmed: Ask the next provider which discharge summary or care record it needs; do not send records to NOLO.
☐ Medication and prescription information
The treating and receiving professionals need accurate current information for continuity decisions.
If you do not have it: Ask the treatment team or pharmacy for the correct current list and instructions before leaving.
Worth asking about — not confirmed: Ask the treating professional what written medication record can be provided safely.
4 more preparation details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
Before leaving the counter, ask: “Is there anything else that could prevent this application from being approved today?”
Answers
2 more questions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
☐ Kentucky Benefits application portal
portal
Renew or confirm active Medicaid coverage: Medicaid coverage may require redetermination or updating after residential treatment. Use kynect to maintain active healthcare and prescription coverage.
https://kynect.ky.gov/benefits/
Limit: The state may ask you to create or sign in to a kynect account.
If unavailable: If unavailable, report the broken destination and contact the official owner.
1 more official form records remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
2 more before-you-go steps remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
A housing or continuing-care referral is not confirmed before discharge.
A program’s medication, cost, intake, or participation practice is unclear.
2 more fallback details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.
Seven Counties Services, the regional community mental-health provider for the Louisville area, publishes four crisis lines it states are available 24/7, 365: an adult crisis line at (502) 589-4313, a child crisis line at (502) 589-8070, an addiction recovery hotline at (502) 583-3951, and a developmental-disability crisis line at (502) 459-5292. It publishes a Crisis Prevention and Response Program for people with intellectual or developmental disabilities, intended to help someone stay in their home and community. Whether a specific service is offered, what it costs, and who is eligible are Seven Counties' to answer.
Source: Seven Counties Services — Crisis Number Directory — checked 2026-08-05
https://sevencounties.org/resources/blog/seven-counties-services-crisis-number-directory/
The 988 Suicide & Crisis Lifeline publishes that it supports people in mental-health distress, emotional distress, and substance-use crisis, that it is available 24/7/365, and that it is free and confidential. It can be reached by calling 988, texting 988, or chatting at chat.988lifeline.org, and it publishes a Deaf and Hard of Hearing access route. It states that text and chat services are available in Spanish. 988 does not dispatch on NOLO's behalf and NOLO does not monitor it.
Source: 988 Suicide & Crisis Lifeline — checked 2026-08-05
https://988lifeline.org/
Other routes for this situation are not verified yet. Absence from this list means NOLO has not checked it — not that it does not exist.
1 more limits and agency decisions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.