Start the Housing Process

• Call Coordinated Shelter Access

  Louisville's shelter reservation line, (502) 637-2337, published as open daily 10 a.m. to 1 p.m. Outside that window it does not answer.

1 more phone routes remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• ☐A charger
• ☐Water and snacks where permitted

• ☐ Housing notices, referrals, or list messages you already received

  The sender and wording can show which organization must answer the next question.

  If you do not have it: Ask the sender for another copy and a plain explanation if the record is missing.

  Worth asking about — not confirmed: A replacement notice or third-party record may help identify the process — ask the agency what it will review.

• ☐ Information a specific housing provider or agency requests

  Requirements differ across housing processes and cannot be safely generalized.

  If you do not have it: Ask each provider or agency for its current list — and for a HUD-assisted programme, ask about the federal SSN documentation rule below.

  Confirmed accepted instead: An original document from a federal or state government agency showing your name, your Social Security number, and other identifying information

4 more preparation details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

1. 1.Do you need a safe place tonight?
2. 2.Are you trying to keep housing you already have?
3. 3.Are you searching for a rental, supportive housing, or another longer-term option?

Before leaving the counter, ask: “Is there anything else that could prevent this application from being approved today?”

2 more questions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• ☐ Any Door Kentucky homelessness resources

  instructions

  Start a coordinated-housing assessment outside Jefferson and Fayette counties: Any Door KY is for the 118-county Balance of State. Assessment is not a waitlist and does not confirm a referral.

  Gather:

  Document requirements are not established by this record; ask the regional contact.

  Access or submit:

  UNKNOWN — confirm with the official owner.

  Checked:

  2026-08-04

  https://www.kyhousing.org/page/homelessness-resources

  Limit: An assessment is not a waitlist and does not confirm a referral. Jefferson and Fayette counties use separate routes.

  If unavailable: If unavailable, report the broken destination and contact the official owner.

4 more official form records remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

1. 1.Recheck the location, hours, appointment rules, and current document instructions before leaving.
2. 2.Keep originals and copies organized, and ask before handing over the only copy you have.
3. 3.At the counter, explain what is missing and ask what replacement or workaround evidence can be reviewed.

2 more before-you-go steps remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• The first lead cannot confirm a safe route

  • → Record the source, date, contact channel, reference number, and exact response.
  • → Keep crisis, outreach, and trusted-support routes separate and active where safe.

• A prevention or legal route stalls

  • → Record the source, date, contact channel, reference number, and exact response.
  • → Keep backup housing, utility, and nonconflicting prevention work active.

• → Use emergency and crisis resources for an immediate safety need.
• → Search prevention resources if current housing may be lost.

12 more fallback details remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• 911: Immediate danger or medical emergency. Call 911.
• 988: Mental health, emotional distress, suicide, or substance-use crisis. Call or text 988.
• Kentucky 211: Housing, food, utilities, transportation, and community services. Dial 211. Or text your ZIP code to 898211. Kentucky 211 answers 24/7.
• Never Use Alone: Overdose-response spotting when using alone. Call 800-484-3731. Or 877-696-1996. If an overdose is already happening, call 911.

• Outside Jefferson and Fayette counties, Kentucky Housing Corporation’s Any Door KY route links regional coordinated-entry contacts for the 118-county Balance of State. An assessment is not a waitlist and does not confirm a housing referral.

  Source: Kentucky Housing Corporation — Homelessness Resources — checked 2026-08-04

  https://www.kyhousing.org/page/homelessness-resources

• The Louisville Metro Housing Authority applicant portal is a starting point for current public-housing and assisted-housing list notices in Jefferson County. Notices can change; the portal does not confirm placement or whether a list is accepting applications.

  Source: Louisville Metro Housing Authority Applicant Portal — checked 2026-08-04

  https://portal.lmha1.org/

Other routes for this situation are not verified yet. Absence from this list means NOLO has not checked it — not that it does not exist.

4 more checked source records remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.

• • Whether a list, referral, voucher, unit, or program is currently operating
• • Eligibility, priority, documentation, and timing decisions

• • NOLO cannot house you, place you on a list, move you up a list, or promise a voucher, unit, or timeline.
• • A housing voucher is not treated as one simple application.

1 more limits and agency decisions remain in the full online guide. This two-sheet packet keeps the first actions and a bounded handoff; it does not change or delete the authored guide.